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inquiry

If you have any inquiries about the Solare Hotels and Resorts group hotels or the Solare Point Program, please fill out the form below and send it to us.
In addition, we have compiled frequently asked questions about Solare Points, so please check them before contacting us.

For group accommodation and banquet reservations, and inquiries from corporate customers, please contact us from the group reservation inquiry page .

Inquiry typeRequired
Hotel selectionrequired
Email addressrequired

Name required

Surname

given name

Furigana required

because of

niece

Inquiry contentrequired
*1 It may take time to reply. note that.
*2 If you are in a hurry, or if you do not receive a reply within a few days, there is a possibility that your inquiry was not delivered to the hotel or the Solare Point Office due to some problem. In that case, we apologize for the inconvenience, but please send your inquiry again or contact the hotel by phone.
*3 The "Terms of Use" of this website shall apply to the transmission of inquiry emails. By sending the e-mail, it is assumed that the customer has agreed to the terms. Click here for terms of use.
*4 We will be responsible for managing the personal information in the emails you send us. We will not disclose it to third parties or use it for any other purpose. Click here for our privacy policy.
*5 We may not be able to reply depending on the content of your inquiry. note that.
*6 Please refrain from using the reply email sent to the customer for other purposes such as reprinting or posting.
If you agree to our handling of personal information, please check the box below.
Click "Confirm".